Shift Supervisor for 5pm to 2am on Wednesday through Saturday

The Spring Shelter, Inc. • Tulsa, OK

1d

About The Position

The Spring is growing and have added some new positions. We are looking for an experienced Shift Supervisor for 5pm to 2am on Wednesday through Saturday
The Spring is a faith-based service provider, shelter, and advocacy organization for survivors of domestic violence, sexual assault, stalking, and human trafficking.
The Shift Supervisor provides on-shift leadership to Advocate staff, ensuring safe, effective, and trauma-informed services for shelter guests. This role offers real-time guidance, oversees daily operations, and serves as the point of contact for staff support, guest concerns, and incident response. Shift Supervisors help maintain a supportive, organized, and responsive shelter environment.

Requirements

• Bachelor's degree in a related field or 3 years of related experience
• Minimum 1 year of supervisory experience
• Valid driver's license
• Ability to sign The Spring's Statement of Faith
• Strong leadership, communication, and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Commitment to confidentiality, ethical standards, and professional boundaries
• Comfortable working independently and as part of a team
• Proficiency with Microsoft Office 365
• Must be able to pass a 7-year background check.

Nice To Haves

• Social services experience preferred

Responsibilities

• Supervise, coach, and support Advocate and Advocate Support staff during assigned shifts
• Ensure accountability to policies, procedures, and program expectations
• Model trauma-informed advocacy and escalate concerns to the Crisis Shelter Manager as needed
• Support hiring, onboarding, training, and ongoing staff development
• Ensure staff complete required annual training and certification requirements
• Ensure guest intakes are completed within 72 hours of arrival
• Monitor advocate caseloads to ensure quality advocacy, safety planning, and service coordination
• Oversee accurate, compliant documentation in alignment with OAG standards
• Ensure services are survivor-centered, inclusive, confidential, and legally compliant
• Support day-to-day shelter operations and inventory management
• Assist with planning and hosting shelter events
• Fill in as Guest Advocate or Advocate Support staff as needed
• Participate in on-call rotation and respond to shelter emergencies

Benefits

• medical
• dental
• vision
• life and long-term disability insurance
• flexible spending accounts
• 401(k)
• paid vacation and holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager