Shift Supervisor

Breaking Ground•New York, NY

27d•Onsite

About The Position

Reporting to the Assistant Director, Operations the Shift Supervisor is responsible for overseeing services provided to clients at Continental. The Shift Supervisor supervises Residential Aides and ensures clients receive high quality daily services including meal services, laundry services, intake and census management, and recreational activities. The Shift Supervisor is responsible for access control, liaising with security, incident prevention and management, and reporting for their shift. This position has a 35-hour work week, onsite.

Requirements

Minimum two years in a supervisory capacity preferred
Bachelor’s Degree strongly preferred, or equivalent experience
Minimum of three years working with homeless or disabled populations preferred
Demonstrated experience and success in working with diverse individuals and special needs populations
Trained in CPR and First Aid, Opiate Overdose Prevention, Fire safety Systems, crisis intervention, de-escalation, preferred
Certificate of Fitness for Coordinator of Fire Safety and Alarm Systems (F-80) required. Must obtain within the first 30 days of employment
Solid verbal and written skills
Proficient with Microsoft Office Suite
Experience and proficiency with case management and Foothold software
Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground is preferred

Nice To Haves

Bilingual preferred

Responsibilities

Supervise Residential Aide staff for the shift
Create bi-weekly schedules and ensure proper coverage at all times
Assist food service and other vendors as needed
Liaise with SITE staff and contracted security
Complete, review, and submit incident reports and other tracking reports
Review security camera footage
Oversee CARES bed management procedures
Manage city and state building inspections and adhere to compliance guidelines
Manage inspections of residents’ units and ensure the site is in compliance with local health and safety standards
Work closely with the Program Director and Assistant Program Director to meet residents’ needs and challenges
Perform other duties as assigned