Shift Supervisor

Westhab, Inc.•New York, NY

21d•$24•Onsite

About The Position

The Shift Supervisor is responsible for performing work involving a variety of specialized assignments, and security systems in a 200+ bed men’s homeless shelter. Shift Supervisor reports to the Security Manager. Proof of COVID-19 vaccinations required.

Requirements

Associates Degree in social services, criminology or related field; or equivalent experience required.
A valid N.Y.S Security Guard License, Fire Guard License, and certified in Nonviolent Crisis Intervention (CPI).
Must possess a general knowledge of security systems.
Ability to solve problems; ability to make decisions based on factual information a must.
Knowledge of video surveillance and fire detection / alarm notification system a must.
Shift Supervisor must own their own vehicle and have knowledge of public transportation system.
A home phone number is mandatory.
Must be flexible on days and hours of availability.
Must have shelter knowledge and be familiar with CARES and DHS shelter protocols

Responsibilities

Train new security/residential aide employees in all aspects of the facility.
Supervise and delegate tasks assigned to SSO/residential aides, drivers and kitchen staff working on assigned shifts
Monitor access control, and ensure effective use of the magnetometer and x-ray machine
Respond to incidents and utilize crisis management to protect the safety of the staff and clients
Make rounds throughout the facility, and external premises to prevent, detect, deter, and report of hazardous situations, trespassers, and illegal activities.
Respond to emergencies in person throughout the building, and provide guidance and support to line staff and subordinates.
Complete monthly security reports
Create incident reports and disseminate as appropriate
Document in CARES and other Westhab protocols
Facilitate process when EMS and NYPD are on site
Conduct daily security and fire safety system inspections
Fulfill all job responsibilities of a Client Care Monitor in their absence.
Adjust staff schedules due to sick calls, and unexpected staff shortages
Maintain safety and security of clients and staff.
Provide crisis intervention when needed.
Assist Security Manager in preparing and executing fire drills.
Review log book entries, incident reports, and critical administrative responsibilities on assigned shift, checking for errors and ensuring accuracy
Attend and conduct various meetings and trainings as needed.
Check inventory of all assigned equipment daily, and investigate any discrepancies.
Perform all related duties as assigned.