Shift Supervisor

Paradies Lagardère • Grapevine, TX

30d • Onsite

About The Position

We are hiring a hands-on Shift Supervisor to lead daily restaurant operations, support team performance, and ensure every guest receives fast, friendly, first-class service. This role is ideal for someone who leads by example, stays calm under pressure, and knows how to keep people focused and motivated during busy shifts.

If you like ownership, pace, and visible impact every day, this seat has your name on it.

Requirements

• Previous restaurant or food service experience required
• Leadership or supervisor experience preferred
• Strong customer service and problem-solving skills
• Comfortable making decisions during busy periods
• Clear communicator with a team mindset
• Reliable, organized, and action-oriented
• Able to work varied shifts including weekends and holidays
• Stand and move for extended periods
• Lift up to 25 lbs as needed
• Work in a fast-paced, high-traffic setting
• Comfortable with varying temperatures and noise levels

Responsibilities

• Oversee day-to-day shift operations in a high-volume dining environment
• Direct and support team members during service
• Ensure food quality, service standards, and cleanliness requirements are met
• Coach employees on procedures, guest service, and safety standards
• Monitor staffing coverage and task completion during shift
• Handle guest concerns and resolve service issues professionally
• Support opening and closing procedures
• Verify cash handling, register accuracy, and proper cash-out procedures
• Ensure compliance with SOPs, sanitation, and food safety rules
• Coordinate with management on shift performance and operational needs
• Assign positions and priorities at shift start
• Keep service flow organized and efficient
• Check prep, stock levels, and station readiness
• Support POS systems and transaction accuracy
• Jump in where needed — service, expo, register, or floor support
• Maintain a safe, respectful, team-focused work environment

Benefits

• Growth path into higher leadership roles
• Recognized restaurant and travel brands
• Structured training and support
• Fast-moving environment where strong leaders stand out

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed