Duplicating Shift Supervisor
About The Position
SourcePro Search is conducting a search for a Shift Supervisor of the Duplicating and Imaging Departments. Job Description: Shift: Monday - Friday 4:00 p.m. - 12:00 a.m. Essential Duties and Responsibilities: Responsible for staff scheduling and seamless transition between shifts and coordination of work with other departments Monitor staff performance for timeliness, quality control and productivity Responsible for the overall condition of the department and its hardware Place all vendor service calls Ensure procedures and guidelines are followed to meet shift deadlines in a timely manner Monitor Copitrak to capture data for cost recovery Attend all departmental meetings Regularly host shift meetings with staff Communicate all shift concerns with department Director Provide workflow on large projects through shifts Provide ongoing/formal training and direction Stay current with all office equipment, software and their functions Establish clarity on deadlines for large requests Have overtime flexibility and the ability to cover other shifts as needed Ability to stand long periods of time Ability to lift and carry 50lb transfile boxes Other duties as assigned Knowledge, Skills, and Abilities Required: Ability to communicate effectively, including memoranda, correspondence and reports Ability to organize and prioritize numerous tasks and complete them under time constraints Project management skills Ability to diplomatically and tactfully deal with sensitive personnel issues Interpersonal skills necessary in order to communicate and carry out instructions effectively from a diverse group of legal and non-legal personnel and provide information with courtesy and tact Excellent customer service skills Ability to work independently and as a team member Ability to problem solve with prudent judgment and creative solutions Must be resourceful Education and Experience: Associates Degree and 5+ years supervisory experience (or high school diploma/G.E.D. plus 10+ years supervisory experience) managing 10+ person team in a high-volume document duplication center environment Working Conditions: Normal office environment with little exposure to excessive noise, dust, temperature, etc.
Requirements
- Ability to communicate effectively, including memoranda, correspondence and reports
- Ability to organize and prioritize numerous tasks and complete them under time constraints
- Project management skills
- Ability to diplomatically and tactfully deal with sensitive personnel issues
- Interpersonal skills necessary in order to communicate and carry out instructions effectively from a diverse group of legal and non-legal personnel and provide information with courtesy and tact
- Excellent customer service skills
- Ability to work independently and as a team member
- Ability to problem solve with prudent judgment and creative solutions
- Must be resourceful
- Associates Degree and 5+ years supervisory experience (or high school diploma/G.E.D. plus 10+ years supervisory experience) managing 10+ person team in a high-volume document duplication center environment
- Ability to stand long periods of time
- Ability to lift and carry 50lb transfile boxes
Responsibilities
- Responsible for staff scheduling and seamless transition between shifts and coordination of work with other departments
- Monitor staff performance for timeliness, quality control and productivity
- Responsible for the overall condition of the department and its hardware
- Place all vendor service calls
- Ensure procedures and guidelines are followed to meet shift deadlines in a timely manner
- Monitor Copitrak to capture data for cost recovery
- Attend all departmental meetings
- Regularly host shift meetings with staff
- Communicate all shift concerns with department Director
- Provide workflow on large projects through shifts
- Provide ongoing/formal training and direction
- Stay current with all office equipment, software and their functions
- Establish clarity on deadlines for large requests
- Have overtime flexibility and the ability to cover other shifts as needed
- Ability to stand long periods of time
- Ability to lift and carry 50lb transfile boxes
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
