Shift Supervisor

About the position

Responsible for providing supervisory leadership in the absence of store management. Typically authority is assigned on an individual shift basis.

Responsibilities

• Ability to fulfill all duties listed for a Customer Experience Advocate
• May carry out all opening and closing procedures in the absences of store management
• May supervise store's crew through assigning, directing and following up of activities, in the absence of store management
• May represent management in resolving customer service issues
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned

Requirements

• Minimum: High School Diploma (or currently enrolled) or GED
• Preferred: AS Degree or Higher
• Preferred: 2 or more years previous experience in related position