Red Robin International-posted 4 months ago
$18 - $22/Yr
Entry Level
Bowie, MD
5,001-10,000 employees
Food Services and Drinking Places

Our Restaurant Hourly Shift Supervisors not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they manage day to day operations of the restaurant during scheduled mid and closing shifts under the supervision of exempt management. Candidates and current Team Members who demonstrate our values may be selected by exempt management for the Shift Supervisor position and will undergo on-the-job training for specific management tasks and leadership growth. As a part of the leadership team, they are an ambassador of Company & Brand Equity Standards to ensure the loyalty of our guests and profit maximization. They are master resolvers with guest interactions, driven to optimize profits, and ensure product quality and restaurant cleanliness. Candidates and current Team Members selected for this role may work in this position as well as other hourly roles they are certified in and are scheduled based upon restaurant need.

  • Manage day to day operations of the restaurant during scheduled mid and closing shifts.
  • Ensure the loyalty of guests and profit maximization.
  • Resolve guest interactions and optimize profits.
  • Maintain product quality and restaurant cleanliness.
  • Work in other hourly roles as certified based on restaurant need.
  • Must be at least 21 years old.
  • Minimum of 1 year full service restaurant experience preferred.
  • Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.
  • Business maturity and an ability to effectively supervise peers.
  • High school diploma or equivalent required, some college preferred.
  • Passion for the business and compassion for people.
  • Highly energetic, self-motivated, goal oriented and dependable.
  • Good oral and written communication skills, and outstanding leadership, interpersonal and conflict resolution skills.
  • Basic business math and accounting skills, and strong analytical/decision-making skills.
  • Basic personal computer literacy.
  • Must be able to work a flexible schedule including opening, closing, weekends and holidays.
  • Reliable transportation required.
  • Serv Safe Certified preferred.
  • Flexible work schedules.
  • 50% discount on Red Robin food and 25% for your family.
  • Referral bonuses for bringing new members to our team.
  • Additional compensation and benefits.
  • Excellent opportunities to grow with us.
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