CVS Health-posted about 1 year ago
$35,776 - $35,776/Yr
Full-time • Entry Level
Vista, CA
Health and Personal Care Retailers

The Shift Supervisor Trainee role at CVS Health is an entry-level, short-term position designed to prepare employees for higher-level supervisory roles such as Operations Supervisor or Shift Supervisor. This position focuses on developing management skills, understanding CVS/pharmacy culture, and enhancing customer service capabilities. Successful trainees will be eligible for promotion to supervisory positions, where they will lead store staff and ensure smooth store operations in the absence of a manager.

  • Work effectively with store management and store crews
  • Supervise the store's crew by assigning, directing, and following up on all activities
  • Communicate information effectively to and from store management and crews
  • Assist customers with their questions, problems, and complaints
  • Promote CVS customer service culture by greeting, offering help, and thanking customers
  • Handle customer relations issues in accordance with company policy
  • Maintain customer/patient confidentiality
  • Deductive reasoning ability
  • Analytical skills
  • Computer skills
  • Advanced communication skills
  • Ability to work a flexible schedule, including early morning, overnight, and weekend shifts
  • Experience in retail
  • High School diploma or equivalent preferred but not required
  • Medical, dental, and vision benefits
  • 401(k) retirement savings plan
  • Employee Stock Purchase Plan
  • Fully-paid term life insurance
  • Short-term and long-term disability benefits
  • Well-being programs
  • Education assistance
  • Free development courses
  • CVS store discount
  • Paid Time Off (PTO)
  • Paid holidays
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