About The Position

As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer service experience while working alongside a team of baristas. This role emphasizes leadership, teamwork, and the ability to create a positive environment for both customers and partners. You will be responsible for maintaining operational standards and guiding your team to deliver expertly-crafted products in a fast-paced setting.

Requirements

  • 1 year of customer service experience in a retail or restaurant environment.
  • 6 months of experience in a position requiring constant customer interaction.
  • 6 months of experience delegating tasks to other employees.
  • Ability to maintain regular attendance and punctuality.
  • Effective oral communication skills and strong interpersonal skills.

Nice To Haves

  • Experience in a fast-paced, energetic work environment.
  • Knowledge of the retail environment.
  • Ability to learn quickly and adapt to new beverage recipes.

Responsibilities

  • Lead each shift and manage store operations standards.
  • Deliver quality customer service and expertly-crafted products.
  • Motivate and guide team members to create an uplifting experience.
  • Handle cash and ensure store safety and security standards are met.
  • Prepare and coach the preparation of food and beverages to standard recipes.
  • Delegate tasks and coordinate the work of team members.

Benefits

  • 100% tuition coverage through the Starbucks College Achievement Plan.
  • Health coverage with various plans to choose from.
  • Stock and savings programs including Bean Stock.
  • Flexible scheduling and opportunities for paid time off.
  • Paid parental leave and family expansion reimbursement.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

Food Services and Drinking Places

Education Level

Bachelor's degree

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