About The Position

As a shift supervisor at Starbucks, you will lead with craft and heart to create a warm and welcoming space for your community. Every shift is an opportunity to brighten someone's day and connect with customers over a cup of coffee. You will be responsible for maintaining store operating policies and standards, ensuring quality beverages and food products, and providing excellent customer service. Your role will also involve coaching and preparing food and beverages to standard recipes or customized for customers, as well as delegating tasks to other employees.

Requirements

  • Six (6) months of experience in a position that required constant interaction with customers
  • At least six (6) months of experience delegating tasks to other employees

Nice To Haves

  • Ability to direct the work of others
  • Ability to learn quickly
  • Effective oral communication skills
  • Knowledge of the retail environment
  • Strong interpersonal skills
  • Ability to work as part of a team
  • Ability to build relationships

Responsibilities

  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
  • Work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
  • Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security
  • Prepare and coach the preparation of food and beverages to standard recipes or customized for customers
  • Delegate tasks to other employees and/or coordinate the tasks of two or more employees

Benefits

  • Medical, dental, vision, basic and supplemental life insurance
  • Short-term and long-term disability
  • Paid parental leave
  • Family expansion reimbursement
  • Paid vacation that accrues starting at .01961 hours based on a 40 hour week up to 40 hours annually
  • Sick time accrued at 1 hour for every 25 or 30 hours worked
  • Additional pay for working on observed holidays
  • 401(k)-retirement plan with employer match
  • Discounted company stock program (S.I.P.)
  • Starbucks equity program (Bean Stock)
  • Incentivized emergency savings
  • Financial well-being tools
  • 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program
  • Student loan management resources
  • Access to backup care and DACA reimbursement

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What This Job Offers

Career Level

Entry Level

Industry

Food Services and Drinking Places

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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