shift supervisor - Store# 51519, FORT WAYNE - MAYSVILLE & MEIJER

Starbucks • Fort Wayne, IN

419d

About The Position

As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer service experience while working alongside a team of baristas. This role emphasizes leadership, teamwork, and the ability to create a positive environment for both customers and partners. You will be responsible for maintaining operational standards, guiding team members, and fostering a culture of connection and belonging within the store.

Requirements

• 1 year of customer service experience in a retail or restaurant environment.
• 6 months of experience in a role requiring constant interaction with customers.
• 6 months of experience delegating tasks to other employees or coordinating tasks of multiple employees.
• Ability to maintain regular attendance and punctuality.
• Flexibility to work various shifts, including early mornings, evenings, weekends, and holidays.
• Effective oral communication skills and strong interpersonal skills.

Nice To Haves

• Experience in a fast-paced, energetic work environment.
• Knowledge of the retail environment and ability to build relationships.

Responsibilities

• Lead each shift and manage store operations to ensure a high-quality customer experience.
• Work alongside baristas to deliver expertly-crafted beverages and food products.
• Act as a role model for store operations standards and customer service excellence.
• Motivate and guide team members to create an encouraging work environment.
• Handle cash and ensure store safety and security protocols are followed.
• Prepare and coach team members on beverage and food preparation according to standard recipes.
• Delegate tasks and coordinate the work of team members effectively.

Benefits

• 100% tuition coverage through the Starbucks College Achievement Plan.
• Health coverage with various plans to choose from.
• Stock and savings programs, including the equity reward program (Bean Stock).
• Flexible scheduling and opportunities for paid time off.
• Access to medical, dental, vision, and life insurance benefits.
• Short-term and long-term disability coverage.
• Paid parental leave and family expansion reimbursement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: Bachelor's degree