shift supervisor - Store# 51248, ANKENY BLVD & 9TH ST - ANKENY
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About The Position
At Starbucks, connection is at the heart of everything we do. As a Shift Supervisor, you will play a pivotal role in leading the store team to deliver exceptional customer service and expertly-crafted beverages. You will be responsible for overseeing the daily operations of the store during your shift, ensuring that all partners are engaged and motivated to provide the best experience for our customers. Your leadership will help create a warm and welcoming environment where everyone feels valued and included. You will work closely with a team of baristas, guiding them in their tasks and ensuring that they adhere to the operational standards that define the Starbucks Experience. In this energetic store environment, you will have the opportunity to positively influence your team and foster a culture of collaboration and support. You will be expected to take initiative, act as a role model, and maintain a focus on quality in every aspect of your work. Your ability to remain calm and composed in a fast-paced setting will be essential as you handle various responsibilities, including cash management and ensuring store safety. You will also be responsible for training new partners and coaching existing team members on beverage preparation and customer service techniques. As a Shift Supervisor, you will not only lead your team but also engage with customers to create memorable experiences. Your excellent communication skills will be vital in building relationships with both customers and partners. You will be encouraged to learn and grow in your role, including mastering new beverage recipes and operational procedures. This position offers a unique opportunity to develop your leadership skills while making a positive impact on your team and the community.
