About The Position

We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. As a shift supervisor you will lead with craft and heart to make your coffeehouse a welcoming space for your community. We are invested in your growth journey, empowered through developmental experiences as well our industry leading benefits.

Requirements

  • Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
  • Ability to direct the work of others
  • Ability to learn quickly
  • Effective oral communication skills
  • Knowledge of the retail environment
  • Strong interpersonal skills
  • Ability to work as part of a team
  • Ability to build relationships

Responsibilities

  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
  • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
  • Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations
  • Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
  • At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees

Benefits

  • Access to medical, dental, vision, basic and supplemental life insurance
  • Short-term and long-term disability
  • Paid parental leave
  • Family expansion reimbursement
  • Paid vacation that accrues starting at .01961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period
  • Sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location)
  • Additional pay if working on one of eight observed holidays
  • Participation in a 401(k)-retirement plan with employer match
  • Discounted company stock program (S.I.P.)
  • Starbucks equity program (Bean Stock)
  • Incentivized emergency savings
  • Financial well-being tools
  • 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan
  • Student loan management resources
  • Access to other educational opportunities
  • Backup care and DACA reimbursement

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What This Job Offers

Career Level

Entry Level

Industry

Food Services and Drinking Places

Number of Employees

5,001-10,000 employees

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