About The Position

As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring high-quality customer service and product delivery. You will work closely with a team of baristas, fostering a positive and energetic environment while guiding and motivating your team. This role emphasizes leadership, teamwork, and a commitment to creating an uplifting experience for both customers and partners.

Requirements

  • Customer service experience in a retail or restaurant environment - 1 year
  • Six months of experience in a position that required constant interaction with customers
  • Six months of experience delegating tasks to other employees
  • Ability to direct the work of others
  • Effective oral communication skills
  • Knowledge of the retail environment

Nice To Haves

  • Experience with cash-handling and store safety
  • Ability to learn quickly
  • Strong interpersonal skills
  • Ability to build relationships

Responsibilities

  • Lead each shift and manage store operations standards.
  • Deliver quality customer service and expertly-crafted products.
  • Motivate and guide team members to create a positive work environment.
  • Handle cash and ensure store safety and security standards are met.
  • Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
  • Delegate tasks and coordinate the work of team members.

Benefits

  • 100% tuition coverage through Starbucks College Achievement Plan
  • Health coverage with various plans
  • Stock & savings programs like Bean Stock
  • Flexible scheduling
  • Paid time off
  • Short-term and long-term disability
  • Paid parental leave
  • Family expansion reimbursement
  • Sick time accrual
  • 401(k) retirement plan with employer match
  • Discounted company stock program
  • Emergency savings incentives
  • Backup care and DACA reimbursement

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

Food Services and Drinking Places

Education Level

Bachelor's degree

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