About The Position

As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer experience and guiding a team of baristas. This role emphasizes teamwork, leadership, and maintaining the store's operational standards, all while fostering a positive and energetic environment for both customers and partners.

Requirements

  • Customer service experience in a retail or restaurant environment - 1 year.
  • Six months of experience in a position requiring constant customer interaction.
  • Six months of experience delegating tasks to other employees.
  • Ability to direct the work of others and learn quickly.
  • Effective oral communication skills and strong interpersonal skills.

Nice To Haves

  • Experience with cash-handling and store safety procedures.
  • Ability to keep calm in a fast-paced environment.
  • Knowledge of the retail environment.

Responsibilities

  • Lead each shift and manage store operations standards.
  • Deliver quality customer service and expertly-crafted products.
  • Motivate and guide team members to create an uplifting experience.
  • Maintain an encouraging team environment and grow leadership skills.
  • Handle cash and ensure store safety and security.

Benefits

  • 100% tuition coverage through the Starbucks College Achievement Plan.
  • Health coverage with various plans to choose from.
  • Stock & savings programs like the Bean Stock equity reward program.
  • Flexible scheduling and opportunities for paid time off.
  • Paid parental leave and family expansion reimbursement.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

Food Services and Drinking Places

Education Level

Bachelor's degree

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