About The Position

As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer experience and guiding a team of baristas. This role emphasizes teamwork, leadership, and the ability to maintain a positive and energetic store environment. You will be responsible for upholding Starbucks' operational standards and fostering a culture of connection and belonging among partners and customers.

Requirements

  • Customer service experience in a retail or restaurant environment - 1 year.
  • Six (6) months of experience in a position that required constant interaction with customers.
  • At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.
  • Ability to direct the work of others and learn quickly.
  • Effective oral communication skills and strong interpersonal skills.

Nice To Haves

  • Experience with cash-handling and store safety procedures.
  • Ability to keep calm in a fast-paced environment.
  • Open to learning new beverage recipes.

Responsibilities

  • Lead each shift and work alongside baristas to deliver quality customer service.
  • Act as a role model for store operations standards and the Starbucks Experience.
  • Motivate and guide team members to create an uplifting environment.
  • Ensure compliance with cash handling and store safety protocols.
  • Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
  • Maintain regular and consistent attendance and punctuality.

Benefits

  • 100% tuition coverage through the Starbucks College Achievement Plan.
  • Health coverage with a variety of plans to choose from.
  • Stock & savings programs like the equity reward program (Bean Stock).
  • Flexible scheduling and opportunities for paid time off.
  • Paid parental leave and family expansion reimbursement.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

Food Services and Drinking Places

Education Level

Bachelor's degree

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