shift supervisor - Store# 07887, SIXTH STREET
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About The Position
At Starbucks, connection is at the heart of who we are, especially among our store team members. As a Shift Supervisor, you will play a pivotal role in leading your team to deliver exceptional customer service and expertly-crafted products. You will be responsible for maintaining the store operations standards that define the Starbucks Experience, ensuring that every customer interaction is positive and uplifting. In this energetic environment, you will have the opportunity to influence and guide your team, fostering a supportive atmosphere that encourages growth and collaboration. Your leadership will be essential in creating a welcoming space for both customers and partners, where everyone feels valued and included. As a Shift Supervisor, you will take the initiative to model the behaviors and standards expected of all partners. You will work closely with a team of baristas, motivating them to excel in their roles while ensuring that the store operates smoothly. Your responsibilities will include overseeing daily operations, managing cash handling, and ensuring store safety and security. You will also be involved in coaching your team on beverage preparation and customer service best practices, helping them to develop their skills and confidence. In addition to your leadership duties, you will be expected to maintain a focus on quality, taking pride in the products you serve and the service you provide. You will need to remain calm and composed in a fast-paced environment, demonstrating excellent communication skills and the ability to build strong relationships with both customers and team members. Your role will be crucial in creating a positive and engaging atmosphere that reflects the values of Starbucks and enhances the overall customer experience.
