Starbucks - Vienna, VA

posted 23 days ago

Part-time,Full-time - Entry Level
Vienna, VA
Food Services and Drinking Places

About the position

As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer experience and guiding a team of baristas. This role emphasizes teamwork, leadership, and the ability to maintain a positive and energetic store environment. You will be responsible for upholding Starbucks' operational standards and fostering a culture of connection and belonging among partners and customers alike.

Responsibilities

  • Lead each shift and manage store operations to ensure quality customer service.
  • Motivate and guide team members to create an uplifting experience for customers and partners.
  • Handle cash and ensure store safety and security standards are met.
  • Prepare and coach the preparation of food and beverages according to standard recipes or customer requests.
  • Maintain regular and consistent attendance and punctuality.
  • Delegate tasks to team members and coordinate their activities.

Requirements

  • Customer service experience in a retail or restaurant environment - 1 year.
  • Six months of experience in a position requiring constant interaction with customers.
  • Six months of experience delegating tasks to other employees or coordinating tasks of two or more employees.
  • Ability to direct the work of others and learn quickly.
  • Effective oral communication skills and strong interpersonal skills.

Nice-to-haves

  • Experience in a fast-paced, energetic work environment.
  • Knowledge of the retail environment.

Benefits

  • 100% tuition coverage through the Starbucks College Achievement Plan.
  • Health coverage with various plans to choose from.
  • Stock & savings programs like the equity reward program (Bean Stock).
  • Flexible scheduling and opportunities for paid time off.
  • Paid parental leave and family expansion reimbursement.
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