shift supervisor - Store# 07311, OLNEY

Starbucks • Burtonsville, MD

437d • $46,238 - $52,478

About The Position

As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer service experience while working alongside a team of baristas. This role emphasizes teamwork, leadership, and the ability to create a positive environment for both customers and partners. You will be responsible for maintaining operational standards, coaching team members, and fostering a culture of connection and belonging within the store.

Requirements

• 1 year of customer service experience in a retail or restaurant environment.
• 6 months of experience in a role requiring constant interaction with customers.
• 6 months of experience delegating tasks to other employees or coordinating tasks of multiple employees.
• Ability to direct the work of others and learn quickly.
• Effective oral communication skills and strong interpersonal skills.

Nice To Haves

• Experience in a fast-paced, energetic work environment.
• Knowledge of the retail environment.

Responsibilities

• Lead each shift and manage store operations to ensure quality service and product delivery.
• Motivate and guide team members to create a positive work environment.
• Ensure adherence to store operating policies and standards, including cash handling and safety protocols.
• Prepare and coach the preparation of food and beverages according to standard recipes or customer specifications.
• Delegate tasks and coordinate the efforts of team members during shifts.
• Maintain regular and consistent attendance and punctuality.

Benefits

• 100% tuition coverage through the Starbucks College Achievement Plan.
• Health coverage with various plans to choose from.
• Stock and savings programs including Bean Stock and a discounted company stock program.
• Flexible scheduling and opportunities for paid time off.
• Paid parental leave and family expansion reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: Bachelor's degree