Starbucks-posted about 1 year ago
$53,498 - $60,715/Yr
Part-time • Entry Level
Torrance, CA
Food Services and Drinking Places

As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer service experience while working alongside a team of baristas. This role emphasizes teamwork, leadership, and the ability to create a positive environment for both customers and partners. You will be responsible for maintaining operational standards, coaching team members, and fostering a culture of connection and belonging within the store.

  • Lead each shift and manage store operations to ensure quality customer service.
  • Work alongside baristas to deliver expertly-crafted beverages and food products.
  • Act as a role model for store operations standards and customer service excellence.
  • Motivate and guide team members to create an uplifting experience for customers and partners.
  • Handle cash and ensure store safety and security protocols are followed.
  • Prepare and coach the preparation of food and beverages according to standard recipes or customer requests.
  • Delegate tasks and coordinate the work of team members effectively.
  • 1 year of customer service experience in a retail or restaurant environment.
  • Six months of experience in a position requiring constant customer interaction.
  • Six months of experience delegating tasks to other employees or coordinating tasks of two or more employees.
  • Ability to maintain regular attendance and punctuality.
  • Flexibility to work early mornings, evenings, weekends, nights, and/or holidays.
  • Experience in a fast-paced, energetic work environment.
  • Strong interpersonal skills and ability to build relationships.
  • Effective oral communication skills.
  • 100% tuition coverage through the Starbucks College Achievement Plan.
  • Health coverage with various plans to choose from.
  • Stock and savings programs including Bean Stock and a discounted company stock program.
  • Flexible scheduling and opportunities for paid time off.
  • Paid parental leave and family expansion reimbursement.
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