shift supervisor - Store# 02862, PARKWAY CENTRE

Starbucks • Asheville, NC

409d

About The Position

As a Starbucks shift supervisor, you will lead store operations during your shift, ensuring high-quality customer service and product delivery. You will work closely with a team of baristas, fostering a positive and energetic environment while guiding and motivating your team. This role emphasizes leadership, teamwork, and the ability to create an uplifting experience for both customers and partners.

Requirements

• Customer service experience in a retail or restaurant environment - 1 year.
• Six months of experience in a position requiring constant customer interaction.
• At least six months of experience delegating tasks to other employees.
• Ability to maintain regular attendance and punctuality.
• Flexibility to work early mornings, evenings, weekends, nights, and/or holidays.
• Effective oral communication skills and strong interpersonal skills.

Nice To Haves

• Experience with cash-handling and store safety procedures.
• Ability to learn quickly and adapt to new beverage recipes.
• Confidence in leading and guiding team members.

Responsibilities

• Lead each shift and manage store operations standards.
• Work alongside baristas to deliver quality customer service and expertly-crafted products.
• Create a positive and encouraging team environment.
• Guide and influence team members to enhance their performance.
• Ensure compliance with cash-handling and store safety protocols.
• Maintain a calm demeanor in a fast-paced work environment.
• Train and coach team members on beverage preparation and customer service.

Benefits

• 100% tuition coverage through the Starbucks College Achievement Plan.
• Health coverage with various plans to choose from.
• Stock & savings programs like the Bean Stock equity reward program.
• Flexible scheduling and opportunities for paid time off.
• Access to medical, dental, vision, and life insurance benefits.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: Bachelor's degree