shift supervisor - Store# 02536, HANNA BUILDING

Starbucks • Cleveland, OH

442d

About The Position

As a Shift Supervisor at Starbucks, you will lead store operations during your shifts, ensuring a high-quality customer experience and guiding a team of baristas. This role emphasizes teamwork, leadership, and the delivery of expertly-crafted products in a fast-paced environment. You will be responsible for maintaining operational standards, motivating your team, and fostering a positive atmosphere for both customers and partners.

Requirements

• 1 year of customer service experience in a retail or restaurant environment.
• 6 months of experience in a position requiring constant customer interaction.
• 6 months of experience delegating tasks to other employees.
• Ability to direct the work of others and learn quickly.
• Effective oral communication skills and strong interpersonal skills.

Nice To Haves

• Experience in a fast-paced, energetic work environment.
• Knowledge of the retail environment.

Responsibilities

• Lead each shift and manage store operations standards.
• Deliver quality customer service and expertly-crafted products.
• Motivate and guide team members to create an uplifting experience.
• Maintain an encouraging team environment and grow leadership skills.
• Handle cash and ensure store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes.

Benefits

• 100% tuition coverage through the Starbucks College Achievement Plan.
• Health coverage with various plans to choose from.
• Stock & savings programs like the Bean Stock equity reward program.
• Flexible scheduling and opportunities for paid time off.
• Access to medical, dental, vision, life insurance, and other voluntary insurance benefits.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: Bachelor's degree