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The Safe and Secure Operations Center Functional Lead role is part of a 24/7/365 security team that analyzes and reports on risks to the company including facility intrusion, natural disasters, terrorism/crime, civil unrest, workplace violence, and other risks. In this role, you will lead a team that monitors CCTV, access control, alarm systems for Carvana sites nationwide, operate 24/7 emergency phone lines and triage calls from site contacts and support on-site Safe and Secure Associates in responding to incidents. You'll supervise team members using software to recognize incidents that may place the company's sites, employees, or brand at risk, and provide coaching and guidance to help them analyze the potential impact to the business, and respond or escalate appropriately. The ideal candidate for this role is passionate about developing and helping team members to achieve individual and team-level results. This role requires the ability to articulate and demonstrate desired behavior, provide timely, effective, and actionable feedback, and to motivate others to balance urgency and quality.
