Shift Supervisor-Inbound

MAT Holdings, Inc•Gastonia, NC

7h•Onsite

About The Position

Job Summary: The Shift Supervisor for the inbound warehouse oversees the daily operations of receiving and processing incoming shipments. This role includes managing a team of warehouse associates, ensuring that all products are handled efficiently, safely, and in compliance with company policies. The supervisor will coordinate with various departments to optimize workflow, monitor inventory levels, and maintain accurate records of incoming stock.

Requirements

High school diploma or G.E.D.
1+ year experience in supervisory role
Must be able to obtain forklift license through the Company
SAP and RF scanner experience required

Nice To Haves

Bilingual – English & Spanish speaking preferred

Responsibilities

Reviews inbound purchase orders, advance ship notices (ASNs), bills of lading, and receiving documentation to determine receiving priorities, work assignments, and methods required to meet inbound schedules, utilizing knowledge of receiving procedures and inventory systems
Oversees all inbound receiving activities to ensure accuracy, completeness, and condition of incoming shipments
Determines space requirements and position of shipment in trucks and lays out the position of shipment
Determines staging and put-away locations for inbound freight and coordinates efficient product flow from the receiving dock to storage areas
Inspects unloading operations to ensure compliance with inbound receiving specifications and company standards
Inspects material handling equipment for defects and notifies maintenance personnel or contacts outside service facilities for repair
Directs movement of inbound shipments from the receiving dock to staging, storage, and reserve areas
Issues written and oral instructions to receiving associates to ensure daily workload completion
Studies and standardizes receiving procedures to improve efficiency and throughput of subordinates
Maintains harmony among workers and resolves grievances in a timely and professional manner
Prepares composite performance and productivity reports from individual associate data
Identifies and resolves receiving discrepancies, overages, shortages, and damaged freight
Understands and applies Company policies and procedures consistently across the team
Maintains good housekeeping in the inbound area and adheres to established Company safety policies at all times
Responsible for the adherence and execution of standardized inbound receiving procedures
Responsible for the correction and accuracy of all work performed under their supervision
Monitors and tracks key inbound metrics, including units per hour (UPH), dock-to-stock time, and receiving accuracy
Coordinates with the inventory control team to ensure proper reconciliation of received purchase orders
Communicates inbound volume, staffing needs, and operational challenges to the Inbound Manager
Serves as an example to subordinates and enforces all applicable safety rules