Shift Supervisor in Training

Dave & Buster's Inc.-posted 4 months ago

$13 - $18/Yr

Full-time • Entry Level

Grand Rapids, MI

5,001-10,000 employees

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The Shift Supervisor is tasked with being responsive and empathetic to guest needs, driving innovation on the floor, and encouraging a collaborative environment for all team members. Our Shift Supervisor is expected to be knowledgeable about the inner workings of Main Event and to pitch in across departments wherever needed.

Maintaining the center’s appearance through established facility cleanliness standards.
Holding yourself and others accountable for creating a culture of high performance.
Ability to expand job responsibilities and collaborate with others to generate ideas and improve processes.
Attending weekly manager meetings, as needed.
Communicating clearly and effectively in various mediums using verbal and written skills.
Being responsive and empathetic to guest needs; maintaining guest focus while driving improvement and innovation.
Recognizing our company's core competencies and making decisions to protect us.
Professionally representing the company when conducting business.

21+ years of age
6+ months with Main Event/Dave & Buster’s or 2+ years in a supervisory role
Friendly, professional demeanor
Ability to create an amazing guest experience
Valid Alcohol Seller/Server and Food Handler Certifications
Solution-oriented with the ability to problem solve in an ever-changing environment
An attention to detail, ability to multi-task, and ability to work under pressure amid distractions and interruptions in a fast-paced environment
Excellent hospitality and employee relations skills

Competitive salary
Quarterly bonus program
Health, Dental, Vision, Long & Short-term Disability
Employee Assistance Program
Buster’s Legacy Fund (Supports team members during difficult times)
401K matching plan
FREE food
FREE gameplay
Large leadership team = multiple managers per shift
FUN work environment
Grow your career!

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