SHIFT SUPERVISOR (FULL TIME AND PART TIME)

Compass Group • Novi, MI

81d • $19 - $23

About The Position

TouchPoint is hiring immediately for full-time and part-time SHIFT SUPERVISOR positions at Henry Ford Novi. The role involves directing the activities of associates during a specific shift, ensuring that job expectations are met while maintaining company policies and procedures. The position is crucial in providing training, creating work schedules, evaluating worker performance, and preparing production or sales reports for management. The ideal candidate should have a passion for service and a desire to support the mission of improving health for the poor and vulnerable.

Requirements

• Previous customer service experience required.

Responsibilities

• Direct the activities of associates during a specific shift.
• Ensure assigned job expectations are completed while maintaining policy and procedure.
• Provide training and create work schedules.
• Evaluate the performance of workers, rewarding high performers and disciplining those who fail to meet standards.
• Prepare production or sales reports for management.
• Act as the contact person for employees with complaints or requests for time off.
• Mentor and develop employees, encouraging them to set goals and strive for advancement.
• Perform other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) for full-time positions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Nondurable Goods