Shift Supervisor – Front of House
About The Position
The Shift Supervisor is responsible for running Front of House operations during their scheduled shift or cruise. In the absence of — or in support of — the Senior F&B Manager, the Shift Supervisor ensures smooth service flow, strong team communication, and exceptional guest experiences from start to finish. You are both a player and a coach — Leading by example while maintaining a visible, engaged presence on the floor and behind the bar. This position can be part-time (approx. 20 hours/week) or full-time (approx. 40 hours/week). For full-time team members, 20 hours per week will be dedicated to bartending shifts, with the remaining hours serving in a leadership capacity.
Requirements
- 2+ years of bartending experience required
- Previous leadership, supervisory, or key-holder experience preferred
- Strong knowledge of craft cocktails, beer, and wine
- Excellent communication and team leadership skills
- Ability to stay calm and solution-focused in high-volume environments
- ServSafe Alcohol (or ability to obtain)
- Flexible schedule including nights, weekends, and holidays
Nice To Haves
- A natural leader who leads by example
- Someone who elevates team morale and accountability
- Strong operational awareness and attention to detail
- Guest-obsessed mindset
- Comfortable balancing hands-on service with oversight responsibilities
Responsibilities
- Oversee Front of House operations during assigned shift/cruise
- Supervisor pre-shift meetings and set clear service expectations
- Ensure service standards, brand presentation, and guest experience excellence
- Monitor floor flow, staffing coverage, and pace of service
- Support team members with coaching and real-time problem solving
- Address guest concerns promptly and professionally
- Ensure compliance with all safety, sanitation, and alcohol service regulations
- Complete shift reports and communicate operational updates to Senior F&B Manager
- Prepare and serve craft cocktails, beer, and wine to brand standards
- Deliver engaging, elevated bar service
- Maintain bar cleanliness, inventory levels, and presentation
- Accurately process POS transactions
- Monitor responsible alcohol service practices
Benefits
- As part of Manthey Hospitality, you’ll join a team committed to exceptional service, strong culture, and operational excellence.
- Whether you’re looking to grow your leadership experience or expand your hospitality career, this role offers a pathway to greater responsibility within a dynamic, growing brand.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
