Shift Supervisor 1
About The Position
ESSENTIAL DUTIES AND RESPONSIBILITIES: The position includes, but is not limited to, the following essential job duties, responsibilities, and requirements: Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly, and attentive manner. Responsible for greeting customers, answering questions, and explaining the wash options available. Ensure that customers are satisfied and that any inquiries, incidents and issues are reported in a timely manner. Satisfactorily able to complete all Car wash Attendant job duties. Understands how to troubleshoot basic XPT and DRB issues. Follows “DRB Protocol”. Read “Supervisor Level DRB” training course. Attend Preventative Maintenance Training and complete 5 Day Preventative Maintenance Reports to work on time and follows the dress and appearance code. Minimum 6 months as CWA before advancement Duties and Job Breakdown Percentages: 60% Customer Interaction 30% Site Upkeep (Cleaning/Maintaining) 5% Opening/Closing Procedures 5% Basic Troubleshooting
Requirements
- High School diploma or GED preferred.
- Excellent communication skills including active listening.
- Excellent sales and customer service skills.
- Ability to anticipate customer needs.
- Able to work weekends.
- Able to demonstrate responsibility while Site Manager is off site.
- Enforces all safety policies.
- Understands the functions of all chemical room equipment.
- Assist your Site Manager with tunnel and chemical room equipment repairs.
- Able to clean out solenoids.
- Minimum 6 months as CWA before advancement
Nice To Haves
- Customer service and some Car Wash experience preferred.
Responsibilities
- Provides prompt excellent customer service in a courteous, friendly, and attentive manner.
- Responsible for greeting customers, answering questions, and explaining the wash options available.
- Ensure that customers are satisfied and that any inquiries, incidents and issues are reported in a timely manner.
- Satisfactorily able to complete all Car wash Attendant job duties.
- Understands how to troubleshoot basic XPT and DRB issues.
- Follows “DRB Protocol”.
- Read “Supervisor Level DRB” training course.
- Attend Preventative Maintenance Training and complete 5 Day Preventative Maintenance Reports to work on time and follows the dress and appearance code.
Benefits
- Competitive Pay plus commission Opportunities.
- Paid Vacations
- Large Stable employer
- Medical, Dental, and Vision Coverage
- 401K plan with competitive company match
- Free Employee Car Wash Membership
- Tuition Reimbursement
- Work with fun motivated people
- Fast Career opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
