Shift Manager - Kitchen 44 - Newcastle Casino (42721)

Traditions Hospitality Group•Newcastle, OK

6d•$17 - $19•Onsite

About The Position

As a Shift Manager, you'll oversee the daily operations of our establishment, ensuring exceptional service and a positive experience for our guests and team members.

Requirements

Must be at least 21 years of age.
Must be able to obtain a Gaming badge.
Must be able to obtain an ABLE license.
Minimum of 2 years of experience in a supervisory role within the hospitality or food service industry.
Strong leadership and communication skills.
Ability to multitask and prioritize tasks effectively in a fast-paced environment.
Flexibility to work varying shifts, including nights, weekends, and holidays.

Responsibilities

Supervise and coordinate the activities of staff during assigned shifts, including front-of-house and back-of-house operations.
Ensure compliance with company policies, procedures, and standards to maintain a safe and welcoming environment.
Train and mentor team members to uphold service standards and deliver outstanding guest experiences.
Manage inventory, including ordering and receiving supplies, and monitoring stock levels to support operational needs.
Handle guest inquiries, concerns, and complaints in a professional and timely manner, striving to resolve issues to the satisfaction of all parties involved.
Monitor performance metrics, such as sales and labor costs, and implement strategies to optimize efficiency and profitability.

Benefits

Now Offering Daily Pay!
401(k) Matching
Health Insurance
Dental Insurance
Vision Insurance
Basic Life Insurance
Life Insurance
Disability Insurance
Teladoc for Part-Time Employees
Employee Assistance Program
Paid Time Off
Employee Appreciation & Recognition Programs
Anniversary & Birthday Programs
Award Co.
Excellent opportunities to grow with us - over 85% of our managers were hourly team members.
Referral bonuses for bringing new members to our team.