Shift Manager - Destin

Amusement Technology LLC•Destin, FL

About The Position

The Track, the Southeast’s karting leader and innovator since 1986, is seeking a talented full-time Shift Manager to work with our Operations Team at our exciting and fast-paced Destin Family Fun Center. If you’re looking for a place to offer exceptional guest service, mentor and develop team members, and advance your career in the amusement industry, The Track is the place for you!

Requirements

Must be able to safely lift/push/pull heavy objects (up to 50lbs)
Excellent customer service skills with a professional and positive attitude
Ability to work with prolonged periods of walking, kneeling, and standing
Ability to work outdoors in variations of weather
Ability to read, write, and communicate in English
Availability to work evenings, weekends and holidays as required
Maintain appropriate confidential information
Innovative leadership skills to include mentoring, motivating, and delegation
Excellent communication, time-management, planning and organizational skills
Customer Service: Minimum 2 Years
Experience in hospitality, amusement/entertainment, or restaurant industries
Cash Handling Experience: Minimum 3 Years

Nice To Haves

1 year or more Team Leadership Experience; or
Recommendation of current supervisor based on aptitude for excellent leadership skills

Responsibilities

Customer interaction and assessment of all facets of the customer experience
Cash handling duties including preparation of tills, change fund maintenance, and preparation of deposits
Ensuring that cashier personnel adhere to correct cash handling procedures and sell effectively
Ensuring that all staff are strictly adhering to company policies and guest service standards
Ensure safe operation of all amusement attractions, including kart races, thrill rides, and family attractions
Assisting with staffing duties including hiring, training, and disciplinary action
Performing operational paperwork duties including safety, payroll, facility
Contributing to schedules and employee communications
Corresponding with and providing regular reports to other members of the management team
Maintaining the highest standard of facility appearance, including storage areas and the parking lot
Coordination with General Manager and fellow operations team to ensure that all facility maintenance is performed quickly
Maintaining efficient and effective operation in accordance with business needs
Ordering and purchasing operation supplies and merchandise as needed