Dunkin Shift Manager

Baskin-Robbins • Mason, OH

54d

About The Position

At Dunkin' Donuts, the Shift Manager is responsible for ensuring product quality and availability, efficiency and excellent customer service, effective staff management and problem solving. Shift awareness and a positive attitude are essential to being a Shift Manager. We depend on our Shift Managers to lead by example and to always make our guests feel welcome and appreciated.

Requirements

• Minimum age is 18
• Excellent communication skills
• Physical dexterity required (the ability to move up to 50lbs. from one area to another)
• Ability to operate a computerized POS system
• Basic math skills and written/verbal skills
• Enthusiasm and team player
• Commitment to excellent customer service

Responsibilities

• Provides fast, friendly customer service to all guests.
• Operates a POS system by taking orders and collecting payment.
• Prepares and packages customer orders to their satisfaction.
• Cleans and prepares cooking and prep areas.
• Operates coffee and sandwich equipment.
• Demonstrates a complete knowledge of menu items and ingredients.
• Accounts for food quality and quantity.

Benefits

• Health, Dental, Vision Insurance
• 401k with company match
• Paid Time Off (PTO)
• Opportunities for advancement!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees