Shift Manager

Embark Behavioral Health • Eureka, MT

11d • $52,000 - $54,000 • Onsite

About The Position

As a Shift Manager , you will lead a team of Mentors and Shift Leads within your assigned house, ensuring a safe, nurturing, and structured environment for our students. This role requires hands-on leadership, excellent communication skills, and a heart for service. You will manage scheduling, safety, staff development, and the overall atmosphere and upkeep of your residential home.

Requirements

• 21+ years of age or older
• High school diploma or equivalent G.E.D required; associates or bachelor's in human services, psychology, criminal justice, or related field a plus, but not a requirement!
• Ability to pass pre-employment drug screen in concordance with Montana state laws
• Ability to pass federal and state background checks
• Current Montana driver's license or ability to obtain a Montana driver’s license upon hire
• Ability to perform CPR and First Aid
• Ability to apply provided training in safe verbal de-escalation and physical intervention with an upset or combative client

Nice To Haves

• one year of experience working with adolescent populations and management experience
• Ability to plan, implement, and adjust to program or daily adjustments

Responsibilities

• Supervise and support Mentors and Shift Leads.
• Conduct weekly team meetings and ongoing training sessions.
• Provide regular performance evaluations and disciplinary guidance as needed.
• Collaborate with HR and the Program Director during the hiring process; make final hiring decisions.
• Delegate responsibilities and ensure smooth shift transitions.
• Ensure the residential calendar is executed effectively.
• Maintain a clean, well-decorated, and welcoming living space.
• Monitor student progress and wellbeing during residential hours.
• Implement treatment team directives and therapeutic strategies in the home.
• Lead and document quarterly safety drills; ensure compliance across shifts.
• Attend and represent your house in weekly interdisciplinary Treatment Team meetings.
• Conduct thorough shift-change meetings and communicate key updates to incoming staff.
• Partner with clinical, academic, and program staff to ensure consistency in student care.

Benefits

• Access to an established Mastery Program that offers professional and financial opportunities for professional growth.
• Medical, Dental & Vision Insurance – Multiple plan options including PPO and HDHPs with HSA eligibility and company contributions.
• Paid Parental Leave – Up to 6 weeks fully paid for exempt employees and 4 weeks for non-exempt.
• Life & Disability Coverage – Company-paid life, AD&D, and long-term disability; voluntary life and optional short-term disability available.
• 401(k) with Company Match – Retirement savings with matching contributions after eligibility period.
• PTO & Holidays – Competitive PTO accrual plans and paid holidays throughout the year.
• Employee Assistance Program (EAP) – Free, confidential support for life’s challenges.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED