Shift Manager

Domino's • River Falls, WI

2h

About The Position

We're looking for an experienced and motivated Shift Manager to join our team in River Falls, United States. As a Shift Manager, you'll be the driving force behind our operations during your shift, ensuring excellence in every aspect of our business. This is your opportunity to lead a dynamic team, make impactful decisions, and demonstrate your management capabilities in a fast-paced environment. If you're organized, detail-oriented, and passionate about delivering exceptional results, we want to hear from you!

Requirements

• Proven management or supervisory experience in a retail, food service, hospitality, or similar operations environment
• Strong leadership and interpersonal skills with the ability to motivate and develop team members
• Excellent organizational and time management abilities with strong attention to detail
• Proficiency in cash handling, basic math, and financial accuracy (ability to make correct change and process transactions)
• Solid communication skills, both verbal and written, with the ability to interact professionally with diverse groups
• Competency with point-of-sale (POS) systems and computer applications
• Ability to multitask effectively and work efficiently under pressure in a fast-paced environment
• Flexibility to work varying shifts, including evenings, weekends, and holidays as needed
• Reliable transportation and consistent attendance and punctuality
• Commitment to following all company policies, procedures, and safety protocols

Nice To Haves

• Previous experience in a management or assistant manager role
• Knowledge of inventory control systems and cost management practices
• Experience with staff scheduling and performance management
• Familiarity with food service or retail operations
• Conflict resolution and problem-solving expertise
• Analytical mindset with the ability to interpret data and make informed decisions
• Passion for customer service and creating positive customer experiences
• Demonstrated ability to train and mentor team members

Responsibilities

• Oversee all operations during assigned shifts, including cost controls, inventory management, cash handling, and customer relations
• Lead, motivate, and support your team members, setting a positive example by consistently following all company policies and procedures
• Manage staffing schedules, coordinate team assignments, and ensure adequate coverage to meet operational needs
• Monitor and maintain store cleanliness, product quality, and adherence to company standards and brand image
• Handle cash reconciliation, process financial transactions accurately, and maintain strict cash control protocols
• Analyze operational data, track performance metrics, and identify opportunities for improvement and efficiency
• Resolve customer concerns and complaints with empathy and professionalism, ensuring customer satisfaction
• Train and coach team members on job duties, company procedures, and customer service excellence
• Prepare and complete required paperwork, reports, and documentation in a timely and accurate manner
• Ensure compliance with health, safety, and regulatory requirements throughout your shift
• Communicate effectively with management, team members, and customers to maintain transparency and collaboration
• Work flexibly to meet business needs, including evenings, weekends, and varying shift schedules

Benefits

• healthcare benefits that start as soon as you get your first paycheck!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees