Shift Manager

Quality Fresca, LLC•Jacksonville, FL

13d

About The Position

The Shift Manager is responsible for managing the daily operations of the Moe’s Southwest Grill. Responsible for ensuring that the restaurant team creates quality food and providing quality guest service in a fun, fast-paced environment. Responsible for ensuring the restaurant team adheres to company policies, procedures and standards.

Requirements

Quality guest services skills
Quality communication skills to multiple audiences
Effective shift management skills
Computer skills
Self-disciplined and leadership skills
Ability to multi-task
Ability to effectively lead a restaurant team to achieve company goals
Adherence to company core values – Quality Way
Ability to communicate clearly, move, and remain in a stationary position
Ability to transport and/or move up to 50 pounds
Ability to detect, perceive, identify, recognize, judge, inspect, estimate, observe, and assess items, information, and objects in an office or remote office setting; or restaurant environment

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Ensuring the restaurant team is properly trained for prepping, cooking, packaging and serving food
Ensuring that the prepared food product meets operational, food safety and brand standards
Managing food flow, ordering, receiving, storing and servicing
Coaching restaurant team on operational standards
Maintaining a fun, fast-paced atmosphere for employees and guests
Ensuring that the restaurant team greets guests by stating, “Welcome to Moe’s!”
Ensuring 100% guest satisfaction in areas of quality, service and cleanliness
Enforcing sanitary practices for food handling, general cleanliness and maintenance of exterior, kitchen and dining areas
Ensuring compliance with food safety and brand standards
Ensuring proper security procedures are in place to protect guests, employees and assets
Responsible for guest and employee safety to reduce injury or accidents
Completing administrative paperwork in a timely fashion
Maintaining a professional image including punctuality, cleanliness, uniform and appearance standards
Consistently exhibits the actions/behaviors which best demonstrate the company values
Performing all other tasks as directed by the company leadership team to include all restaurant management and their assigned representatives
Always represent Moe’s and Quality Fresca, LLC as a professional in every aspect of performance
Other duties assigned