Shift Supervisor Accepting Applications

Software Hiring WebsiteColumbia, MO
2d

About The Position

We are looking for a Shift Manager to oversee all facility operations, including welcoming and serving customers. Shift Manager responsibilities include delegating tasks to staff, addressing customers questions and ensuring they have a positive experience. If you have excellent organizational and team management skills and experience in the service industry, we’d like to meet you. Ultimately, you will help us create a memorable entertainment experience for our guests and represent the Midway brand in our community.

Requirements

  • Proven experience as a Shift Manager or similar role in a business
  • Availability to work different shifts, including weekends
  • Basic knowledge of bookkeeping procedures
  • A customer service approach with the ability to manage complaints with professionalism
  • Excellent organizational skills
  • Team management abilities

Responsibilities

  • Delegate tasks to shift team members and supervise their performance
  • Maintain a fully-stocked inventory of food and beverage supplies
  • Arrange to have shifts covered (e.g. when employees take time off)
  • Help staff resolve on-the-job challenges
  • Track daily costs and revenues
  • Balance the cash register at the end of the shift
  • Coordinate with suppliers as they deliver product orders
  • Ensure client satisfaction and gracefully handle any complaints
  • Open or close the facility (when responsible for the first or last shift)
  • Inform the next Shift Supervisor about pending tasks
  • Report maintenance and training needs
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