Taco Bell Shift Manager

Taco Bell • Chino Hills, CA

1d • Onsite

About The Position

Shift Managers are individuals who take accountability for restaurant operations while on duty. These individuals should be willing and able to motivate team members beyond their expectations to deliver 5-star customer service to both customers and colleagues. Shift Managers should be open to challenges and tackle any problems as they arise. Diversified Restaurant Group (DRG) is a people-first company, operating Taco Bell and Arby's restaurants. What started as a 30-unit Taco Bell business in 2012 has grown into a 300+ unit, multi-brand operation with more than 6,000 team members.

Requirements

• Must be 18 years or older.
• Must maintain a current Health Card according to state or local requirements.
• Basic math and reading proficiency.
• Must be able to read, speak, comprehend, and write in English.
• Must have reliable transportation.
• Must pass a Criminal Background Check.
• Must be able to pass SERVSAFE Certification Course and Exam.
• Strong verbal communication skills.

Nice To Haves

• 6 months to 1 year of restaurant experience, with proven leadership experience across all shifts.

Responsibilities

• Provide 5-star service to all customers and ensure customer satisfaction is a top priority.
• Lead, coach, and motivate team members to succeed.
• Verify assigned duties are completed timely and that team members maintain a professional appearance.
• Play an active role in training and developing individuals interested in leadership roles, including providing constructive feedback.
• Serve as the Manager-in-Charge (MIC) and ensure consistent adherence to company policies and standards.
• Assist upper leadership with achieving the restaurant’s financial goals.
• Keep upper leadership informed about any issues that arise at the restaurant.

Benefits

• DRG Cares Grant Program – Grants to assist employees with life challenges and financial assistance
• DRG Savings Marketplace – Exclusive access to discounts for DRG employees
• Employee Assistance Program – Counseling services, legal support, travel assistance, etc.
• Live Mas Scholarship Program
• Employee Referral Program
• Education Benefits – GED reimbursement, free second-language education, etc.
• DailyPay – Program that allows employees to get their paychecks daily

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed