Shift Manager

Quality Fresca, LLC•Land O' Lakes, FL

17h•Onsite

About The Position

The Shift Manager is responsible for managing the daily operations of the Moe’s Southwest Grill. Responsible for ensuring that the restaurant team creates quality food and providing quality guest service in a fun, fast-paced environment. Responsible for ensuring the restaurant team adheres to company policies, procedures and standards.

Requirements

High school diploma or equivalent preferred.
Quality guest services skills
Quality communication skills to multiple audiences
Effective shift management skills
Computer skills
Self-disciplined and leadership skills
Ability to multi-task
Ability to effectively lead a restaurant team to achieve company goals
Adherence to company core values – Quality Way

Responsibilities

Responsible for ensuring the restaurant team is properly trained for prepping, cooking, packaging and serving food for our guests in a timely fashion.
Ensures that the prepared food product meets operational, food safety and brand standards.
Manages food flow, ordering, receiving, storing and servicing to ensure high quality product, proper portioning and low waste.
Coaches restaurant team on operational standards and takes corrective action as necessary.
Accountable for maintaining a fun, fast-paced atmosphere for our employees and guests.
Ensures that the restaurant team greets guests by stating, “Welcome to Moe’s!”
Ensures 100% guest satisfaction in areas of quality, service and cleanliness.
Takes corrective action as necessary.
Responsible for enforcing sanitary practices for food handling, general cleanliness and maintenance of exterior, kitchen and dining areas.
Ensures compliance with food safety and brand standards.
Ensures proper security procedures are in place to protect guests, employees and assets.
Responsible for guest and employee safety to reduce injury or accidents.
Completes administrative paperwork in a timely fashion.
Maintains a professional image including punctuality, cleanliness, uniform and appearance standards.
Consistently exhibits the actions/behaviors which best demonstrate the company values; perform all other tasks as directed by the company leadership team to include all restaurant management and their assigned representatives; always represent Moe’s and Quality Fresca, LLC as a professional in every aspect of performance.
Other duties assigned.