Shift Manager

Kwik Trip • Cedar Falls, IA

328d • $16 - $21

About The Position

Kwik Trip is seeking energetic, outgoing and positive people to make a difference in the communities we serve. Our Guest Service Leaders delegate tasks, train coworkers, resolve customer complaints, troubleshoot register or transaction issues, set the example for excellent customer service, ensure the team focuses on achieving daily goals, assist with merchandising, and most importantly ensure that the highest quality of customer service is being met on a daily basis.

Requirements

• Great people skills
• Enjoy a fast paced work environment
• Ability to problem solve challenges and shift priorities quickly
• Desire to help others
• 6 months retail experience including customer service and money handling
• Ability to get others motivated to complete tasks and meet goals
• Lift up to 50lbs, walk/stand up to 8-10 hours per day

Responsibilities

• Delegate tasks and train coworkers
• Resolve customer complaints
• Troubleshoot register or transaction issues
• Set the example for excellent customer service
• Ensure the team focuses on achieving daily goals
• Assist with merchandising
• Maintain a clean and inviting store

Benefits

• Health insurance
• 401k
• Paid time off
• Bonuses ranging from 8-12% of each coworker's gross annual wage depending on company profitability

What This Job Offers

• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: No Education Listed