About the position
We want you to join us for a career - not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! EZCORP family of brands, which includes EZPAWN, Value Pawn, and more, is a leading provider of pawn loans in the United States and Latin America. We are passionate about customer service and our Team Members. We are currently hiring for Retail Shift Manager (Lead Pawn Broker) and we would love to have you join our team. EZCORP provides our full-time Team Members with a comprehensive benefits package to help you achieve your optimal work/life balance. Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! Complete the initial 5-week paid training program and earn a $.50 raise and transition to Lead Pawnbroker upon completion of the program. Enhance your leadership skills through our structured leadership training programs. Follow the Career Path and for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store.
Responsibilities
- Provide outstanding customer service and build solid relationships with customers.
- Promote sales and make deals for a wide variety of pawn items.
- Process loans and extensions.
- Come to jointly satisfactory terms regarding items to be pawned.
- Perform opening and closing store procedures.
- Supervise and coach store Team Members.
Requirements
- High school diploma or GED.
- Minimum 1 year of supervisory, key holder, or team/shift lead experience.
- Able to pass a criminal background check and drug test.
- Valid driver's license and auto insurance.
- Adhere to all Company policies, procedures, and regulations.
- Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus.
- Sales background, a plus.
- Bilingual, a plus.
Benefits
- Free Health Insurance*
- Competitive Wages
- Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
- Great Working Hours
- 401(k) with Company Match
- Generous Paid Time Off
- Holiday Pay
- Store Discount
