Shift Manager Trainee-Highland

About the position

At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will assist the General Manager thru managing successful shifts, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Shift Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.

Responsibilities

• Building sales and profits by promoting Guest satisfaction and managing restaurant operations
• Escalating any concerns or recommendations with the restaurant, employees or Guests to the General Manager
• Ensuring policy and procedures are being followed on shifts
• Training Team Members on Company operations, policies and procedures and Guest service
• Identifying and responding to complaints and policy and procedures violations
• Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests

Requirements

• 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
• Basic math skills
• Ability to work flexible schedule and extended hours
• High energy to keep up with our fast-paced environment
• Commitment to our core values of integrity, service, excellence, and courage to be bold & grow

Benefits

• Comprehensive benefits such as Medical and Dental Plans
• Recognition programs including bonuses and opportunities for advancement
• Compensation: Work today & get paid tomorrow