shift manager - Store# 07227, NEEDHAM

Starbucks • Needham Heights, MA

72d

About The Position

As a shift manager at Starbucks, you will lead with purpose and prepare for the next step in your Starbucks journey. This role involves crafting the world's finest coffee and creating a warm and welcoming space where every cup sparks connection. Every shift is an opportunity to brighten someone's day. Through hands-on experience, mentorship, and training, you'll learn to run a multi-million dollar business, lead a team, and create a welcoming space for your community.

Requirements

• One year retail/customer service management experience, two years preferred OR 4+ years of US Military service
• One year supervising the work of others, teambuilding, coaching
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with experience in a sales focused environment

Responsibilities

• Lead and manage a team during shifts
• Ensure a welcoming environment for customers
• Oversee daily operations and maintain quality standards
• Train and mentor team members
• Manage inventory and supplies
• Handle customer inquiries and resolve issues
• Implement company policies and procedures

Benefits

• Medical, dental, and vision insurance
• Basic and supplemental life insurance
• Short-term and long-term disability
• Paid parental leave
• Family expansion reimbursement
• Paid vacation that accrues starting at .01961 hours based on a 40 hour week up to 40 hours annually
• Sick time accrued at 1 hour for every 25 or 30 hours worked
• Additional pay for working on observed holidays
• 401(k) retirement plan with employer match
• Discounted company stock program (S.I.P.)
• Starbucks equity program (Bean Stock)
• Incentivized emergency savings
• Financial well-being tools
• 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University
• Student loan management resources
• Access to backup care and DACA reimbursement
• Compliance with state and local laws regarding employee leave benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees