Shift Manager (Part-Time)

Festival Foods-posted 9 months ago

Part-time • Entry Level

Weston, WI

Food and Beverage Retailers

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Festival Foods is a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin. At Festival, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests - even in our extensive associate benefits and programs. The Shift Manager I (Part-Time) assists day-to-day store operations efficiently under the direction of the Store Director and Assistant Store Director.

Communicates and reinforces Festival culture, customer service, and performance expectations to store associates.
Documents violations of company policies/procedures by associates and conducts progressive disciplinary actions with associates when necessary.
Answers questions and provides guidance to guests and associates.
Ensures all department standards are being met in the store during assigned shift.
Observes sales floor and back stock conditions; takes action to correct areas of opportunity.
Communicates and works cooperatively with Store Director, Department Managers, and associates to maintain standards and exceed guest expectations.
Oversees sanitation within the store during assigned shift.
Provides customer service to guests.
Assists guests with finding items they are looking for throughout the store.
Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received.
Assists all department associates with daily responsibilities.
Responsible for quality control during assigned shift. Helps ensure product safety and freshness.
Ensures the workplace is safe and clean during assigned shift, reviewing and enforcing all Occupational Safety standards and policies.
Completes and files all incident reports and accident reports and reports all violations.
Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.

Ability to deal tactfully and effectively with guests and associates.
Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment.
Thorough understanding of all safety requirements and company safety policies, including proper lifting techniques and box cutter safety.
Ability to use equipment such as forklift, harness, power jack, walk behind lift, WAV, baler, compactor.
Must be available to work until close (10pm) at least one night per week.

15% off grocery purchases for associates and their immediate household.
Hourly associates are paid weekly, with a $1 premium per hour on Sundays and select holidays.
Two-week advanced scheduling for better planning and balance.
Vision and dental insurance options for part-time and full-time associates.
Support for total well-being including paid parental leave and fitness reimbursement program.
401(k) and Employee Stock Ownership Plan for retirement savings.

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Shift Manager (Part-Time)

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