Shift Manager - EVS

Ballys Hotel & Casino • Stateline, NV

123d

About The Position

Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

Requirements

• Must be at least 21 years of age.
• Bachelor's degree in related field or two years related experience and/or training.
• Ability to read, analyze, and interpret business documents and regulations.
• Ability to write reports and business correspondence.
• Ability to effectively present information and respond to questions.
• Knowledge of OSHA standards.
• Ability to perform physical job duties of all EVS team members in emergencies.
• Proficient in Microsoft applications (Excel, Word, Outlook).
• Ability to perform basic mathematical calculations.
• Ability to interact with guests and resolve conflicts diplomatically.

Responsibilities

• Supervise staff and manage daily operations of a designated shift.
• Support, administer, and manage operational goals and monitor performance and profit objectives.
• Create effective schedules while maintaining labor costs and achieving guest satisfaction.
• Assist in the budget process for the department and ensure compliance with budget initiatives.
• Promote and demonstrate superior customer service in accordance with company standards.
• Ensure customer service standards are followed and address issues as they arise.
• Oversee the cleaning of the Casino property to established standards.
• Inspect completed work and make recommendations for needed supplies and equipment.
• Ensure OSHA standards are followed and that all equipment is in working order.
• Maintain confidentiality in all departmental and company matters.

Benefits

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: Bachelor's degree