Shift Manager/Assistant Manager

Wendy's • Oak Ridge, NC

2d

About The Position

Join Wendy's as a Shift Manager/Assistant Manager and be at the forefront of creating memorable dining experiences! In this dynamic role, you'll have the chance to lead a passionate team, drive innovation, and implement cutting-edge strategies that elevate customer satisfaction. You'll develop your leadership skills while fostering a culture that values problem-solving and empathetic customer interactions. This is an exceptional opportunity to influence high-performance standards and contribute to our mission of excellence in the restaurant industry. Embrace the chance to collaborate with forward-thinking colleagues and make a meaningful impact in a fun, energetic atmosphere. You will be offered great benefits such as Dental, Vision, and Employee Discounts. Take the next step in your career and help us shape the future of Wendy's while driving your professional growth! Your day to day as a Shift Manager/Assistant Manager As a Shift Manager/Assistant Manager at Wendy's, you will oversee daily operations to ensure a smooth and efficient service experience for our customers. Your key responsibilities include managing team schedules, maintaining food safety standards, and ensuring that high-quality service is consistently delivered. You'll lead by example, motivating and coaching team members while fostering a culture of excellence and customer-centricity. Regularly assessing inventory levels and managing stock will be part of your routine, along with troubleshooting any issues that arise during shifts. You will be expected to implement training protocols for new employees and uphold safety and cleanliness standards throughout the restaurant. Engaging with customers to address their needs and gather feedback will be essential for continuously improving service and operational excellence.

Requirements

• Strong leadership and interpersonal skills
• Excellent communication abilities
• Keen sense of organization
• Problem-solving skills
• Innovative mindset
• Adaptability
• Strong customer-centric approach
• Humble and open to learning

Responsibilities

• Oversee daily operations to ensure a smooth and efficient service experience
• Manage team schedules
• Maintain food safety standards
• Ensure high-quality service is consistently delivered
• Lead by example, motivating and coaching team members
• Foster a culture of excellence and customer-centricity
• Assess inventory levels and manage stock
• Troubleshoot issues that arise during shifts
• Implement training protocols for new employees
• Uphold safety and cleanliness standards
• Engage with customers to address their needs and gather feedback

Benefits

• Dental
• Vision
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees