Shift Leader

NONA NutritionElm Grove, WI
392d$35,360 - $35,360

About The Position

Shift Leaders at NONA Nutrition are responsible for overseeing daily operations in a fast-paced restaurant and retail environment, ensuring exceptional customer service, and leading a team of staff. This role is crucial for maintaining the quality of smoothie and coffee bar offerings while fostering a positive atmosphere for both employees and customers.

Requirements

  • 1 year of leadership experience in a restaurant or similar environment.
  • Strong customer service skills with the ability to engage positively with guests.
  • Ability to work collaboratively in a team-oriented environment.
  • Familiarity with food service and/or coffee shop operations is a plus.
  • Strong organizational skills with attention to detail in managing daily tasks.

Nice To Haves

  • Experience in a coffee shop or food service environment.

Responsibilities

  • Supervise and coordinate the activities of staff during shifts to ensure smooth operations.
  • Provide excellent customer service by addressing guest inquiries and resolving any issues that arise.
  • Assist in training new employees on policies, procedures, and best practices.
  • Monitor food preparation and presentation standards to maintain quality and consistency.
  • Enforce health and safety regulations within the restaurant to ensure a safe dining experience.
  • Collaborate with management to implement promotional events and marketing strategies.
  • Maintain cleanliness and organization of work areas throughout the shift.

Benefits

  • Paid training
  • Paid time off
  • Employee discount
  • Flexible schedule
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