Shift Leader

Dunkin' • Massachusetts, MA

111d

About The Position

We are seeking positive, experienced individuals to join our team. Shift Leaders are responsible for supporting management in performing the daily operations of the restaurant in accordance with brand and franchise standards, engaging with guests and employees, assuming responsibility for the restaurant as required to provide managerial coverage.

Requirements

• Positive attitude and experience in a similar role
• Ability to work flexible hours including early mornings and late nights
• Strong leadership and communication skills

Nice To Haves

• Experience in the food service industry
• Previous management experience

Responsibilities

• Opening start time at 4am (or earlier in some restaurant locations)
• Closing 9 pm (or later in some restaurant locations)
• Support the manager in daily operations
• Extremely dependable, punctual; Ability to multi-task with minimal supervision
• Strong decision-making skills
• Focus on 100% Guest Satisfaction
• Ensure team adheres to all company and brand policies, procedures and standards
• Assist manager in training a dedicated team; provide feedback to management and crew
• Deploy team members appropriately throughout the shift, communicate crew responsibilities
• Provide supervision and perform as a member of the crew in food production, cash handling, guest service, store cleanliness and organization
• Assume assigned management duties as required
• Participation in store level preventative maintenance of all equipment and machines

Benefits

• Competitive hourly pay, plus tips
• Employee Discount
• Employee Referral Bonus
• Health, Dental, Vision Benefits
• Supplemental Benefits
• 401K / Matching
• SNHU Discounted Tuition Program
• Opportunities for personal career growth within our team

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Number of Employees: 1,001-5,000 employees