Shift Leader 1st Shift

SUNNY GLEN CHILDRENS HOME INC•San Benito, TX

11h•Onsite

About The Position

The Lead Youth Care Worker (LYCW) position at Sunny Glen Children's Home is responsible for the caretaking and directing of Unaccompanied Children in care as well as designated staff. The LYCW is in charge that communication is flowing for every activity including the program’s overall headcount. The LYCW is also the point of contact for daily intakes/discharges as well as any off-site activities for the unaccompanied child. Other duties may apply aside from those listed in the Essential Duties and Responsibilities of the job role.

Requirements

Minimum GED or High School Diploma required.
Required: minimum of at least 6 months as a shift lead at any UC program (replaceable by 1+ years of providing direct care to Unaccompanied Children).
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, and the general public.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
To perform this job successfully, an individual should have knowledge of Microsoft Office, Paycom, and Electronic Case Management software.
Valid Texas ID with an excellent driving record
Have a record of tuberculosis screening showing the employee is free of contagious TB.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this Job, the employee is regularly required to stand, walk; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit; climb or balance and taste or smell. The employee must regularly exert up to 25 pounds of force (mopping, lifting groceries, moving furniture, cooking, etc.) and occasionally be able to perform a restraint on youth weighing up to 200 lbs. Must be able to frequently maintain visual and auditory supervision of multiple children. The employee must be able to make quick decisions, tolerate frustration and be able to always balance mental toughness with compassion. The employee must be able to multitask.
Must be 21 years of age or older.
Must be bilingual in English and Spanish.

Responsibilities

Able to log information accurately, efficiently, and properly (only documenting in English and quoting what was said by the Unaccompanied Child in their language) in any given situation where the child is on an observation, sleep, water, or behavioral log, etc.
Able to properly supervise children in their line of sight and be in the immediate line of hearing.
Able to maintain professional boundaries as well as immediately report any situation that may raise a concern.
Able to direct traffic in highly congested areas of the schedule (such as showers, shift transitions, recreation time, etc.).
Able to communicate effectively with his/her assigned team members and be fair in his/her approach of job duty assignments.
Able to meet deadlines under pressure and in a highly paced-environment.
Able to maintain an approachable demeanor for children as well as staff.
Able to immediately intervene (whether verbally or physically) in any situation involving a child to assist in de-escalating the situation and having it immediately reported for proper documentation to be conducted in a timely manner.
Able to conduct and process child through the intake process and/or mentor another staff member during the intake process through iDirect Doc
Able to provide mentorship to any new employees to Sunny Glen Childrens Home
Able to locate and gather all necessary documentation on any unaccompanied child in-care (e.g., turning over any NTA packets received to the corresponding department, organizing and submitting all behavioral/non-behavioral logs/forms of the children are on at the end of shift, etc.)
Able to assist during fire drills, mock evacuations, etc.
Able to ensure the headcount is always accurately provided and to immediately correct any errors.
Able to direct traffic of unaccompanied children and staff during any fire drills or events held indoors or outdoors (e.g., ensuring a perimeter of staff is located outside prior to allowing children begin the event or any other scheduled activity, etc.)
Able to discharge unaccompanied children from iDirect Doc as well as the UC Portal in a timely manner.
Able to email program leadership as well as any other respective department immediately of any discharges, on-site reunifications, intakes, etc
Be well-versed with program policies and protocols, being able to properly follow policies, and advise staff of those protocols.
Able to arrive to his/her shift on time as well as properly manage and arrange the next day's duties/shift rundown.
Able to ensure and ensure that the medical department receives the assistance it needs during PRN medications.
other duties may be assigned.