Shift Leader
About The Position
In search of Talented Leaders! We are a growing Chick-fil-A restaurant in Dothan, AL, and we have immediate opportunities for Shift Leaders in CustomerService/Front of House (FOH) and Kitchen/Back of House (BOH). Our Team's mission is to pursue excellence in all that we do, & we are in search of Leaders who want to share in that mission! Role/Responsibility/Performance Requirements for a Shift Leader include: Lead a shift of 8-15 Team Members as we focus on restaurant excellence Supervise the Team to open and close the restaurant Lead, hold accountable, and celebrate with your Team to create exceptional results in Overall Satisfaction, Speed of Service, Order Accuracy, Food Safety, Food & Labor Costs, and Morale. Create & promote a culture of care and mindset of excellence in your team that enables our Team to be the most caring business in our community. Engage, develop, & coach your Team to take initiative for their own growth; enable and assist them to be the best version of themselves during their time on our Team; and grow Leaders from within. Effectively communicate clear priorities and guidance as you and your Teammates face numerous competing priorities in a fast paced, challenging, ever-changing environment. Display unwavering professionalism with Guests & Teammates as you showcase our business and the Chick-fil-A Brand to hundreds of Guests each day. Own results, motivate yourself, solve problems, and demonstrate a "make it better" mindset that enables continuous improvement & a commitment to growth.
Requirements
- At least 1 year of previous leadership experience is required along with measurable results, a heart for service, and extreme dependability.
Nice To Haves
- Previous coaching, customer service, project management, or production experience is preferred.
- Previous restaurant experience is NOT required.
Responsibilities
- Lead a shift of 8-15 Team Members as we focus on restaurant excellence
- Supervise the Team to open and close the restaurant
- Lead, hold accountable, and celebrate with your Team to create exceptional results in Overall Satisfaction, Speed of Service, Order Accuracy, Food Safety, Food & Labor Costs, and Morale.
- Create & promote a culture of care and mindset of excellence in your team that enables our Team to be the most caring business in our community.
- Engage, develop, & coach your Team to take initiative for their own growth; enable and assist them to be the best version of themselves during their time on our Team; and grow Leaders from within.
- Effectively communicate clear priorities and guidance as you and your Teammates face numerous competing priorities in a fast paced, challenging, ever-changing environment.
- Display unwavering professionalism with Guests & Teammates as you showcase our business and the Chick-fil-A Brand to hundreds of Guests each day.
- Own results, motivate yourself, solve problems, and demonstrate a "make it better" mindset that enables continuous improvement & a commitment to growth.
Benefits
- Closed on Sundays, flexible scheduling
- Love the people you work with in a positive team environment!
- Scholarship and tuition reduction opportunities, uniform and meal allowances
- Paid Time Off (40 hours/1 week per year)
- $410 monthly contribution towards health & dental insurance premiums
- 401(k) eligible after 1 year with the Team
- Employee Assistance Program, Life Insurance, and Employee Discount Program
- Leadership development opportunities in our Restaurant and with Chick-fil-A, Inc. (Service in a Chick-fil-A restaurant is valuable for application as a Chick-fil-A franchisee or corporate staff member)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Food Services and Drinking Places
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
