Shift Leader

Oro Valley•Oro Valley, AZ

About The Position

Valley Subs of Arizona, LLC DBA Jersey Mike's Subs MISSION To exceed guest expectations by creating quality subs with fun, friendly service delivered by passionate employees. The Jersey Mike's tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together. Jersey Mike's "A Sub Above" Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service. We understand that it all starts with a winning team of individuals who are fun, personable, diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team! A Shift Leader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to: 1. Coaching the staff to deliver amazing customer service; 2. Producing high quality food; 3. Delivering the Jersey Mike’s experience; 4. Cash handling; 5. Following the Learning Management System Training Program; 6. Developing others for career growth; 7. Enforcing policies and procedures; 8. Participating in local and national marketing initiatives; 9. Building sales; 10. Maintaining the cleanliness and proper sanitation practices in the establishment; 11. Being certified in all four positions of the restaurant; 12. Effective communication; 13. Having a sense of urgency;

Requirements

High school diploma or equivalent
Must be at least 18 years of age
Must have access to reliable transportation
Available to open or close the store, as business needs dictate
Ability to obtain ServSafe certification
Capability to stand for long periods of time on hard surfaces
Frequent bending, stooping and lifting
Frequent repetitive motion of shoulder and elbow to operate slicer
Be able to lift 10 pounds frequently and up to 50 pounds occasionally
Able to work flexible hours necessary to manage and operate the restaurant effectively, including weekends.

Nice To Haves

6 months (preferably restaurant experience)

Responsibilities

Coaching the staff to deliver amazing customer service
Producing high quality food
Delivering the Jersey Mike’s experience
Cash handling
Following the Learning Management System Training Program
Developing others for career growth
Enforcing policies and procedures
Participating in local and national marketing initiatives
Building sales
Maintaining the cleanliness and proper sanitation practices in the establishment
Being certified in all four positions of the restaurant
Effective communication
Having a sense of urgency