Shift Leader

8077 Jersey Mike's Hatfield•Hatfield, PA

21h•Onsite

About The Position

Jersey Mike's Subs, established in 1956, is known for its high-quality sub sandwiches and a strong sense of community, emphasizing personal and professional development. The company's culture is centered on "giving" and supporting local communities. They aim to provide an enjoyable and satisfying customer experience through amazing subs and unparalleled customer service, achieved by a team of fun, personable, diligent, positive, energetic, eager-to-learn team players who pride themselves on great customer service. The Shift Leader role supports the management team in running the assigned location.

Requirements

High school degree or equivalent
Must be 18 years or older to operate the slicer
Serve Safe Certification - Food Handler
Must have reliable transportation
Have the ability to get to and from work
Full understanding of the term’s accountability and integrity
Knows how to bake bread and perform all prep
Proficient in slicing
Ability to multitask

Nice To Haves

1 Year QSR experience preferred

Responsibilities

Coaching the staff to deliver amazing customer service
Producing high quality food
Delivering the Jersey Mike’s experience
Cash handling
Following the Learning Management System Training Program
Developing others for career growth
Enforcing policies and procedures
Participating in local and national marketing initiatives
Building sales
Maintaining the cleanliness and proper sanitation practices in the establishment
Being certified in all four positions of the restaurant
Effective communication
Having a sense of urgency
Communicate with the GM/AGM/DM of any issues they are having
Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily
Create food consistent with Jersey Mikes high quality standards
Maintain restaurant that is noticeably cleaner than others
Interface with customers and provide an exceptional experience
Key Holder
Perform all tasks related to opening and closing of store
Manage and lead crew of 2 to 5 people